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About Phone Homes

stories

What Clients Say
About Us

Life Changing Stories are the result of working with the Phone Homes team.

Matthew Scerri:

  • Business Owner & Property Investor
  • Sydney NSW.

About this video:

Matthew Scerri runs a full-time dance studio business based in Sydney and just simply has no time to find investment properties. Matt explains his experience working with the Phone Homes team in securing his third investment property and the main reasons why he loves the service.

Bill & Ying Greig:

  • Self-employed/Semi-retired
  • Adelaide, SA.

About this video:

Bill & Ying had 3 original investment properties before they engaged our service and had mixed experiences when they purchased them! Their experience with our Phone Homes property service though was flawless and they speak highly about how positive their experience was in comparison to other properties they have previously bought. Worth the watch if you’re a potential client sitting on the fence!

Gary Chiorsi:

  • Migrant from South Africa
  • Adelaide, SA.

About this video:

Gary Chiorsi came from South Africa and since he arrived he’s worked with the Phone Homes team in creating a budget and plan. Gary refinanced his debts to be prepped for his eventual investment property and through the refinance alone he saved around $4,000 a year and will use the extra cash flow to pay off his mortgage twice as quickly.

The Vitukawala’s: Brisbane, QLD.:

  • Full-time Factory Workers
  • Brisbane, QLD.

About this video:

One of our best success stories, the Vitukawala’s have been trying to get an investment property for over 19 years and their dream finally became a reality by working with the Phone homes team securing their first investment property! A great story so watch and enjoy!

Brett & Rebecca Harvey:

  • Full-time Builder
  • Newcastle, NSW.

About this video:

Brett works full-time & Rebecca is a stay-at-home mum. They have now secured their first investment property in Helensvale, Gold Coast and they did it completely over-the-phone and interstate from Newcastle. This story is a great showcase of the Phone Homes service working exactly the way it is intended for our valued interstate investors.

Samira Boyce:

  • Full-Time Nurse
  • Central Coast, NSW.

About this video:

Samira is a full-time nurse and simply had no time or the experience required to buy an investment property. Samira took the leap of faith and signed up with the Phone Homes service and has now successfully secured a positively-geared investment property that is now providing her with an additional income each week and annual tax breaks for her hard-earned annual income.

Glenn & Julie Bellingham: Melbourne, VIC.:

  • Self Employed & Volunteers
  • Melbourne, VIC.

About this video:

Glenn & Julie have successfully secured their first investment property with the Phone Homes service and it was truly a great team effort from both parties to make the magic happen. This was made possible through the constant communication and trust we built throughout the relationship. What started as an uncertain beginning through not knowing who we were has turned into a great success story for them!

Robert & Julie Callow:

  • Full-time Fightfighter & Full-time Nurse
  • Sydney, NSW.

About this video:

Robert & Julie are a story of full-time (+overtime) workers that simply just didn’t have the time to find an investment property so they engaged with our property investment service. They have now successfully secured their next one with the Phone Homes team and the property is positively-geared and they couldn’t be happier! A great video that showcases a super skeptical beginning to now highly-trusted clients (& friends) of Phone Homes!

Ryan & Tracey Patterson:

  • Full-time IT Consultant & Full-time Teacher
  • Sydney, NSW.

Ryan & Tracey are yet another story of working full-time and not having enough time to find a positively-geared investment property. Living in Sydney they were searching for an investment property in South-East Queensland. Our property acquisition team eventually found them a perfect positively-geared property on the Sunshine Coast! Watch this interview now to see a real glimpse into the Phone Homes experience and working closely with our team!

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reviews

Recent
Client Reviews

Over 100+ Authentic 5-Star Client Reviews.

Flip This Avatar
Flip This
06/11/2023
What an amazing team. The Phone Homes team (Ben, Jackson & Amelia) are incredible. They are so helpful and kept me informed the whole way through. I have now used Phone Home twice and will continue to do so. They really know their stuff. If you are considering engaging the Phone Homes team, my advice is to go for it as you won’t regret it. Thank you for helping me first build a house and now buy another one 3 years later. You are all the best.
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Megan Clarke Avatar
Megan Clarke
06/05/2023
Quick but much needed shout out to Phone Homes for their support and help purchasing an investment property. The staff have been amazing, great communicators, trustworthy and professional. I predominantly dealt with Ben and Amelia and cannot say thank-you enough. Really was a simple and easy process because of your knowledge and guidance. You made the process easy
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Team Wenzlick Avatar
Team Wenzlick
14/02/2024
Ben, Jackson, Amelia and Pamela stepped us through the entire process of entry into our first investment property! When we were nervous they talked us through, helping us navigate the entire process! What a team! Thanks so very much from these 1st time investors! Rachel W
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Teresa Azzopardi Avatar
Teresa Azzopardi
06/11/2023
The team at Phone Homes (Ben, Jackson & Amelia) are an amazing team. Without them I would not be in the great position I am in now. Quality all the way from start to finish. They know their stuff. Building during Covid was tough due to delays etc. However, they always kept up with the communication. In fact, I have now utilised their service twice and will continue to do so if the need arises again in the future. If you are considering engaging the Phone Homes team, my recommendation would be to take the plunge as you won’t regret it. Thank you for being the Phone Homes Team.
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Brad Edwardes Avatar
Brad Edwardes
06/03/2023
I engaged the services of Phone Homes to increase my posture in the housing market. My employment situation has its complications and I’m on the upper side of my 50’s, so I was nervous about whether Phone Homes would be able to get me into a suitable positively geared investment property. Even while travelling in the USA for over 4 weeks, Phone Homes communicated with me and continued to work towards finding the right property. The house we wanted is in a part of Brisbane which was strategically selected for it’s growth potential. Settlement occurred yesterday and we are more than happy with the result. The staff are great. No high pressure and very personable to deal with. If you need someone to take care of all the hassle and get you the right property, I have no hesitation in recommending Phone Homes.
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Tracy Taylor Avatar
Tracy Taylor
06/03/2023
They make the whole process super easy. Pleasure to deal with.
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Liz Honey Avatar
Liz Honey
06/03/2023
I purchased my first investment property a year and a half ago with Phone Homes. From the first time I spoke to the team I felt confident I was going to be looked after. The team is very knowledgeable and the whole process was smooth from day 1. They litteraly look after everything so it was a really easy process. I am already reaping great rewards form owning my own investment thanks to Phone Homes. Highly recommend.
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Cassie Hammond Avatar
Cassie Hammond
06/05/2023
The attention to detail in research and market connections the team have are outstanding, we would not have got the same result purchasing independently. The teams knowledge and networking with their core stakeholders to deliver the investment from end to end has been great along with the seamless transition to tenanting the property through a high quality property management team. The service has been excellent and we look forward to continuing to grow our portfolio with the support of the team at Phone Homes.
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Fiona Auger Avatar
Fiona Auger
06/03/2021
I’m going to sleep much better tonight…. Ben is just the best listener, and today he has gone above and beyond to help us. If you get an opportunity to speak with Ben, take it. You will not regret it…
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Scotty Misseninaction Avatar
Scotty Misseninaction
06/03/2022
I work away a lot and the thought of owning an investment property and finding someone reputable to manage it, seemed way too difficult and time consuming. I didn’t have the patience or ambition to contemplate a second property. That was before I discovered PhoneHomes. These guys do all the hard work, so that you don’t have to. And I mean everything. I barely had to lift a finger. From finding the right property, and finding the right tenants. And the bonus is, it’s all positive geared. Which means that you get more money in your pocket. I’m certainly looking forward to my second investment property, with the help of these guys.
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Jann Bromley Avatar
Jann Bromley
06/03/2023
We were contacted by Phone Homes about 2 years ago in the midst of covid & were unsure whether we should consider an investment with so much uncertainty going on. But we thought we would see what options were available, thinking it would be unlikely for us to proceed…however, the team found us an opportunity too good to pass up. They found us a new property in a developing area that would be built in no time…or so we all thought! No one could have predicted the challenges so many would face in the building industry. And while the build has been delayed, the team at Phone homes has supported us through the process going above & beyond to provide updates & guidance. It’s with great excitement we are almost there & will have our new place tenanted soon. Thanks to the great team at Phone Homes.
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Simon Finch Avatar
Simon Finch
06/10/2023
Ben, Jackson & all the team at Phone Homes are amazing people. They found us an absolute gem of a property in South East Queensland, and then had all the help, processes and systems to make the purchase simple. The journey doesn’t end with the property purchase, the PH team provides support & help with on going property management, tenant location & taxation. We will be back for more. Thanks Ben.
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Alison Parker Avatar
Alison Parker
06/09/2023
We could not fault the PhoneHomes Team. For “First Time” Investors, no question was too trivial, and responses given where thorough, and in a timely fashion. When questions came up about the Pest Inspection, they went above and beyond to make sure everything was OK before we proceeded. Cannot Highly Recommend this Team enough if you are thinking about jumping in the “Investment Waters”.
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S Schueren Avatar
S Schueren
06/03/2022
PhoneHomes – This is a company that provide a Unique service for people that need help with property investments. Alot of people struggle for a variety reasons why they fall by the wayside in trying to purchase an investment property, some examples; inability to locate positive geared property, purchased negative geared property in areas with no substantial organic growth (Note: I was one of these people, yes I tried but didn’t achieve my Goal) or bought a property with the intention to renovate but due to time & knowledge factors the end goal was never achieved. This is where PhoneHomes shine, I was sceptical at first but after mths of procrastination I decided to make contact & setup a mtg with Ben who convinced me that it was the right decision & yes I wish I had committed 12 – 18mths earlier. Their processes are simple but efficient when sourcing the properties, they have an exhaustive property buying checklist where at least 90% of the criteria must be met otherwise they walk away, its all about the figures with no emotional attachment. If the figures stack up like ie rental return, low vacancy rates, infrastructure government spending, housing shortages etc. then its an area they will target with confidence. The best part of the PhoneHomes service I found is how professional & friendly they are with their members, they take care in making the whole investment a pleasurable experience by providing a Complete End to End Service. They provide the resources like the Finance people, the Solicitors, you are assigned a dedicated PA & they have an Open door policy that you can contact anytime if you have questions or issues you require answers to, they just hold your hand throughout & you can sit back and relax. I’m like many of PhoneHomes satisfied clients, if you are looking for a No fuss service with all of the Bells & whistles then I thoroughly Recommend these guys. Thank you Ben & team, Keep up the Excellent service, I’m looking to my next investment. 😊
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Justin Forge Avatar
Justin Forge
06/03/2020
Made contact with phone homes to look at my options, not only were they very efficient and professional/experienced before we discussed property’s they were already trying to ad value and service by instantly getting me a better rate on my current property. Within 30min conversation they were able to reduce my interest rate by over 2% which will save me thousands in the coming years and put togeather a strategy to purchase my next property. Thank you so very much.
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Gaetano Cassaniti Avatar
Gaetano Cassaniti
06/09/2023
We had an excellent experience with the team. Would have no hesitation in recommending them. Look forward to doing it again with Phone Homes.
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Zuzette Kruger-Finch Avatar
Zuzette Kruger-Finch
06/09/2023
A very professional team with a exceptional skills and knowledge. We got regular updates and check-ins, which made it an absolute pleasure dealing with Ben and his whole team. Such a very positive and pleasant experience from the very beginning, and very much appreciated.
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Shane Sharp Avatar
Shane Sharp
06/08/2023
We just purchased our first investment property with Phonehomes. It has been a whirlwind ride! It had gone from an initial phonecall to settlement in less than two months. Ben, Pamela, Amelia and Jackson were able to answer all of our questions and put our nerves at ease throughout the the process.Everything happened so quickly. Thanks again guys and look forward to continuing to work with you.
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Julie Bellingham Avatar
Julie Bellingham
06/03/2023
Easy to deal with. Excellent communication. Thank you.
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Tracey Avatar
Tracey
06/11/2023
Phone Homes are ‘next level’. You get a call from Ben who ‘runs the show’ and at first you become apprehensive, until he explains the process. We have worked hard for 30+ years, ready to retire in the next 10-15 years, wondering how we will do this. Ben and his team ‘click in’ and within a year we have purchased 2 properties. Within 8 months we are already in front, making a profit. Our second property we brought for $712K and settles today, has been estimated at $775K with a great rental return.HUGE THANKS TO JACKSON. Seriously, this has taken a fair bit of worry out of our lives as we move towards retirement. THANK YOU PHONE HOMES – GOLD!!!
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Joshua Edwards Avatar
Joshua Edwards
06/03/2020
Amazing service with these guys. Had a great chat to Dylan. I can tell they have great experience and awesome customer service skills
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