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About Phone Homes

stories

What Clients Say
About Us

Life Changing Stories are the result of working with the Phone Homes team.

Matthew Scerri:

  • Business Owner & Property Investor
  • Sydney NSW.

About this video:

Matthew Scerri runs a full-time dance studio business based in Sydney and just simply has no time to find investment properties. Matt explains his experience working with the Phone Homes team in securing his third investment property and the main reasons why he loves the service.

Bill & Ying Greig:

  • Self-employed/Semi-retired
  • Adelaide, SA.

About this video:

Bill & Ying had 3 original investment properties before they engaged our service and had mixed experiences when they purchased them! Their experience with our Phone Homes property service though was flawless and they speak highly about how positive their experience was in comparison to other properties they have previously bought. Worth the watch if you’re a potential client sitting on the fence!

Gary Chiorsi:

  • Migrant from South Africa
  • Adelaide, SA.

About this video:

Gary Chiorsi came from South Africa and since he arrived he’s worked with the Phone Homes team in creating a budget and plan. Gary refinanced his debts to be prepped for his eventual investment property and through the refinance alone he saved around $4,000 a year and will use the extra cash flow to pay off his mortgage twice as quickly.

The Vitukawala’s: Brisbane, QLD.:

  • Full-time Factory Workers
  • Brisbane, QLD.

About this video:

One of our best success stories, the Vitukawala’s have been trying to get an investment property for over 19 years and their dream finally became a reality by working with the Phone homes team securing their first investment property! A great story so watch and enjoy!

Brett & Rebecca Harvey:

  • Full-time Builder
  • Newcastle, NSW.

About this video:

Brett works full-time & Rebecca is a stay-at-home mum. They have now secured their first investment property in Helensvale, Gold Coast and they did it completely over-the-phone and interstate from Newcastle. This story is a great showcase of the Phone Homes service working exactly the way it is intended for our valued interstate investors.

Samira Boyce:

  • Full-Time Nurse
  • Central Coast, NSW.

About this video:

Samira is a full-time nurse and simply had no time or the experience required to buy an investment property. Samira took the leap of faith and signed up with the Phone Homes service and has now successfully secured a positively-geared investment property that is now providing her with an additional income each week and annual tax breaks for her hard-earned annual income.

Glenn & Julie Bellingham: Melbourne, VIC.:

  • Self Employed & Volunteers
  • Melbourne, VIC.

About this video:

Glenn & Julie have successfully secured their first investment property with the Phone Homes service and it was truly a great team effort from both parties to make the magic happen. This was made possible through the constant communication and trust we built throughout the relationship. What started as an uncertain beginning through not knowing who we were has turned into a great success story for them!

Robert & Julie Callow:

  • Full-time Fightfighter & Full-time Nurse
  • Sydney, NSW.

About this video:

Robert & Julie are a story of full-time (+overtime) workers that simply just didn’t have the time to find an investment property so they engaged with our property investment service. They have now successfully secured their next one with the Phone Homes team and the property is positively-geared and they couldn’t be happier! A great video that showcases a super skeptical beginning to now highly-trusted clients (& friends) of Phone Homes!

Ryan & Tracey Patterson:

  • Full-time IT Consultant & Full-time Teacher
  • Sydney, NSW.

Ryan & Tracey are yet another story of working full-time and not having enough time to find a positively-geared investment property. Living in Sydney they were searching for an investment property in South-East Queensland. Our property acquisition team eventually found them a perfect positively-geared property on the Sunshine Coast! Watch this interview now to see a real glimpse into the Phone Homes experience and working closely with our team!

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reviews

Recent
Client Reviews

Over 100+ Authentic 5-Star Client Reviews.

S Schueren Avatar
S Schueren
06/03/2022
PhoneHomes – This is a company that provide a Unique service for people that need help with property investments. Alot of people struggle for a variety reasons why they fall by the wayside in trying to purchase an investment property, some examples; inability to locate positive geared property, purchased negative geared property in areas with no substantial organic growth (Note: I was one of these people, yes I tried but didn’t achieve my Goal) or bought a property with the intention to renovate but due to time & knowledge factors the end goal was never achieved. This is where PhoneHomes shine, I was sceptical at first but after mths of procrastination I decided to make contact & setup a mtg with Ben who convinced me that it was the right decision & yes I wish I had committed 12 – 18mths earlier. Their processes are simple but efficient when sourcing the properties, they have an exhaustive property buying checklist where at least 90% of the criteria must be met otherwise they walk away, its all about the figures with no emotional attachment. If the figures stack up like ie rental return, low vacancy rates, infrastructure government spending, housing shortages etc. then its an area they will target with confidence. The best part of the PhoneHomes service I found is how professional & friendly they are with their members, they take care in making the whole investment a pleasurable experience by providing a Complete End to End Service. They provide the resources like the Finance people, the Solicitors, you are assigned a dedicated PA & they have an Open door policy that you can contact anytime if you have questions or issues you require answers to, they just hold your hand throughout & you can sit back and relax. I’m like many of PhoneHomes satisfied clients, if you are looking for a No fuss service with all of the Bells & whistles then I thoroughly Recommend these guys. Thank you Ben & team, Keep up the Excellent service, I’m looking to my next investment. 😊
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Socilux Group Avatar
Socilux Group
06/03/2020
Big thank you to Ben & the whole team at Phone Homes for helping me re-structure a professional goal setting plan to maximise the returns on my property. The team were extremely knowledgeable and diligent when it came to Tax efficiencies and profit maximisation. Very easy to work with, I have and will continue to recommend Phone Homes to anybody I know looking to create a retirement plan and build wealth through property. Thanks again!
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Adam Avatar
Adam
06/03/2023
Ben, Amelia, Pam and Taylor were amazing from start to finish. It was very easy however a different buying experience. I can’t thank you all enough and we look forward to our next one. Thanks for everything, the house is spot on and the return on investment is awesome. Regards Adam and Karina.
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Simon Finch Avatar
Simon Finch
06/10/2023
Ben, Jackson & all the team at Phone Homes are amazing people. They found us an absolute gem of a property in South East Queensland, and then had all the help, processes and systems to make the purchase simple. The journey doesn’t end with the property purchase, the PH team provides support & help with on going property management, tenant location & taxation. We will be back for more. Thanks Ben.
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daniel fritch Avatar
daniel fritch
06/03/2023
I have just purchased my first investment property with Phone Homes. Ben, Amelia, Jackson and Pamela are a great team and I know there are others backing them up. The experience was really good and there may be cheaper ways of doing this, but the help they provide from finding a property all the way to renting it out has been excellent. I was skeptical at first because I had never met Ben and his team and thought it could be a scam. They put me at ease and responded in a timely fashion. This is definitely not a scam. They have truly exceeded expectations.
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Michael Peel Avatar
Michael Peel
06/03/2023
Our experience with phone homes has been nothing short of brilliant. We never though it would be possible to do what we did with out their help and guidance. They have been very helpful, friendly and supportive through the whole process. We couldn’t be happier.
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Tracey Avatar
Tracey
06/11/2023
Phone Homes are ‘next level’. You get a call from Ben who ‘runs the show’ and at first you become apprehensive, until he explains the process. We have worked hard for 30+ years, ready to retire in the next 10-15 years, wondering how we will do this. Ben and his team ‘click in’ and within a year we have purchased 2 properties. Within 8 months we are already in front, making a profit. Our second property we brought for $712K and settles today, has been estimated at $775K with a great rental return.HUGE THANKS TO JACKSON. Seriously, this has taken a fair bit of worry out of our lives as we move towards retirement. THANK YOU PHONE HOMES – GOLD!!!
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Dan Crawford Avatar
Dan Crawford
06/03/2018
Ben gave an outstanding service and is a really down to earth guy. Would highly recommend him to anyone looking to purchase property
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shauna C Avatar
shauna C
06/03/2021
A wonderful experience! The guidance and support from the team at Phone Homes was amazing and they made the entire process a positive, stress free experience. I would highly recommend Phone Homes.
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Jenelle Bissaker Avatar
Jenelle Bissaker
06/03/2023
After wanting to purchase an investment property for a long time it was timely that a team member from Phone Homes followed up a previous call with my husband . I agreed to an appointment with Ben even though I was quite skeptical saying “what have you got us into” ! After seeing & listening to Ben’s presentation, I started to feel more comfortable as we found him to be both professional and extremely knowledgeable and we felt we could trust him and his team to help us achieve what we hadn’t been able to . Once the process was underway , there was a bit of work involved on our part but the team were great at answering all of our questions and helping us through the tricky parts .Once Pamela had our finance all submitted and approved , things got moving with Jackson. He too was professional and a pleasure to deal with ,finding us a little gem close to Brisbane .We couldn’t be happier with our positively geared investment property and to have received our first deposit into our bank account. Thanks Heaps Ben , Jackson , Amelia , Pamela & all the Team Much appreciated Chris & Jenelle
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Scotty Misseninaction Avatar
Scotty Misseninaction
06/03/2022
I work away a lot and the thought of owning an investment property and finding someone reputable to manage it, seemed way too difficult and time consuming. I didn’t have the patience or ambition to contemplate a second property. That was before I discovered PhoneHomes. These guys do all the hard work, so that you don’t have to. And I mean everything. I barely had to lift a finger. From finding the right property, and finding the right tenants. And the bonus is, it’s all positive geared. Which means that you get more money in your pocket. I’m certainly looking forward to my second investment property, with the help of these guys.
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Teresa Azzopardi Avatar
Teresa Azzopardi
06/11/2023
The team at Phone Homes (Ben, Jackson & Amelia) are an amazing team. Without them I would not be in the great position I am in now. Quality all the way from start to finish. They know their stuff. Building during Covid was tough due to delays etc. However, they always kept up with the communication. In fact, I have now utilised their service twice and will continue to do so if the need arises again in the future. If you are considering engaging the Phone Homes team, my recommendation would be to take the plunge as you won’t regret it. Thank you for being the Phone Homes Team.
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Rebecca Wilkinson Avatar
Rebecca Wilkinson
06/09/2023
Excellent company. Always communicating and explaining every step of the way. Delivers on promises. Organised an excellent investment strategy for me and is earning me money.
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Samira Boyce Avatar
Samira Boyce
06/03/2021
Massive thanks to Ben and the team amila and Jackson dean and rest of the team for outstanding knowledge and service and support . Great customer service , highly recommend to everyone like to purchase property. Lovely, understanding and supportive team all the way , absolutely pleasure work with you all . Thanks again.
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Chelle Brown Avatar
Chelle Brown
06/02/2024
Would I recommend Phone Homes – 100% yes. I have been a client with them for just over 2 years now and have just secured my 2nd property, like any major purchase or financial change in your life there is some stress that goes along with that – however the Phone Homes team made this process so much less stressful and intimidating than it would have been had I been navigating this alone. Being new to the investment market I was nervous, I had questions and was even dubious to take the first step, however the team have literally walked me through each step in the process for both properties and have always been available to discuss any questions I have. Being a single mum that is very time poor I could never have gotten myself into this position without the help of the team. I am truly grateful for the assistance they have given me and helping me set myself and my daughter up for a more financially stable retirement and future.
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Daniel Cheetham Avatar
Daniel Cheetham
06/06/2023
We recently completed our first experience with PhoneHomes and while not perfect overall due to lengthy and continual delays in construction and site management through COVID, and the resourcing and materials issues that presented, Ben, Amelia and the team did the best they could in very trying circumstances for everyone. The time from sign up to property handover, ended up being around 2.5 years but they provided monthly updates, listened and understood our position whenever we needed to talk about the issues happening and always went out of their way to lessen the impacts on us when they were able to. Customer service was exemplary, they were accessible, returned calls and emails when they said they would, and managed the situation very well. So, although the entire project definitely had shortcomings, PhoneHomes did a great job and we would use them again.
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cheryl Hansen Avatar
cheryl Hansen
06/11/2023
A professional team that work together to achieve the best outcomes for their clients .
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Brad Edwardes Avatar
Brad Edwardes
06/03/2023
I engaged the services of Phone Homes to increase my posture in the housing market. My employment situation has its complications and I’m on the upper side of my 50’s, so I was nervous about whether Phone Homes would be able to get me into a suitable positively geared investment property. Even while travelling in the USA for over 4 weeks, Phone Homes communicated with me and continued to work towards finding the right property. The house we wanted is in a part of Brisbane which was strategically selected for it’s growth potential. Settlement occurred yesterday and we are more than happy with the result. The staff are great. No high pressure and very personable to deal with. If you need someone to take care of all the hassle and get you the right property, I have no hesitation in recommending Phone Homes.
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Fordman Fender Avatar
Fordman Fender
06/05/2023
To Ben, Jackson, Amelia and Pamela, thank you very much for making my first investment property an absolute breeze to go through. I would highly recommend Phone Homes to anyone who wants to get into the property market. Once I build my equity up I’ll be using these guys again for my next investment property. Bring on the bulls lads😎
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Kendall Reid Avatar
Kendall Reid
06/03/2023
We have just purchased our first investment property with Phone Homes and couldn’t be happier. From the first consultation we could see this was the best way for us to start our property portfolio. They have truly exceeded expectations and we can’t wait to add to our investment portfolio. Couldn’t recommend Phone Homes more highly.
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Xx_Emmy!_ xX Avatar
Xx_Emmy!_ xX
06/05/2023
Phone Homes first contacted us regarding property investment. We weren’t sure we would be able to fulfil the requirements, although after meeting with Ben and listening to the information, the process and requirements were so much clearer and it was obvious this was a great way to get ahead and an investment property. We went down the track of organising finance etc (was a lot longer than expected due to the bank) and Phone Homes were with us each step of the way. Pamela has finance sorted out and Jackson found the ideal property that was just what we were looking for in no time at all. The information provided to us on the property was so thorough and informative and left nothing out. Every piece of information needed for us to make an informed decision was right there. From start to finish – loans, property, solicitors, property managers, insurance – it was organised and ran so smoothly. The Phone Homes team were fabulous to deal with from beginning to end. Ben, Amelia, Jackson and Pamela – thank you. Without you, we would not be where we are today and we look forward to working with you all again soon. We cannot fault the process and highly recommend. Mellissa and Marcel van Tol
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