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About Phone Homes

stories

What Clients Say
About Us

Life Changing Stories are the result of working with the Phone Homes team.

Matthew Scerri:

  • Business Owner & Property Investor
  • Sydney NSW.

About this video:

Matthew Scerri runs a full-time dance studio business based in Sydney and just simply has no time to find investment properties. Matt explains his experience working with the Phone Homes team in securing his third investment property and the main reasons why he loves the service.

Bill & Ying Greig:

  • Self-employed/Semi-retired
  • Adelaide, SA.

About this video:

Bill & Ying had 3 original investment properties before they engaged our service and had mixed experiences when they purchased them! Their experience with our Phone Homes property service though was flawless and they speak highly about how positive their experience was in comparison to other properties they have previously bought. Worth the watch if you’re a potential client sitting on the fence!

Gary Chiorsi:

  • Migrant from South Africa
  • Adelaide, SA.

About this video:

Gary Chiorsi came from South Africa and since he arrived he’s worked with the Phone Homes team in creating a budget and plan. Gary refinanced his debts to be prepped for his eventual investment property and through the refinance alone he saved around $4,000 a year and will use the extra cash flow to pay off his mortgage twice as quickly.

The Vitukawala’s: Brisbane, QLD.:

  • Full-time Factory Workers
  • Brisbane, QLD.

About this video:

One of our best success stories, the Vitukawala’s have been trying to get an investment property for over 19 years and their dream finally became a reality by working with the Phone homes team securing their first investment property! A great story so watch and enjoy!

Brett & Rebecca Harvey:

  • Full-time Builder
  • Newcastle, NSW.

About this video:

Brett works full-time & Rebecca is a stay-at-home mum. They have now secured their first investment property in Helensvale, Gold Coast and they did it completely over-the-phone and interstate from Newcastle. This story is a great showcase of the Phone Homes service working exactly the way it is intended for our valued interstate investors.

Samira Boyce:

  • Full-Time Nurse
  • Central Coast, NSW.

About this video:

Samira is a full-time nurse and simply had no time or the experience required to buy an investment property. Samira took the leap of faith and signed up with the Phone Homes service and has now successfully secured a positively-geared investment property that is now providing her with an additional income each week and annual tax breaks for her hard-earned annual income.

Glenn & Julie Bellingham: Melbourne, VIC.:

  • Self Employed & Volunteers
  • Melbourne, VIC.

About this video:

Glenn & Julie have successfully secured their first investment property with the Phone Homes service and it was truly a great team effort from both parties to make the magic happen. This was made possible through the constant communication and trust we built throughout the relationship. What started as an uncertain beginning through not knowing who we were has turned into a great success story for them!

Robert & Julie Callow:

  • Full-time Fightfighter & Full-time Nurse
  • Sydney, NSW.

About this video:

Robert & Julie are a story of full-time (+overtime) workers that simply just didn’t have the time to find an investment property so they engaged with our property investment service. They have now successfully secured their next one with the Phone Homes team and the property is positively-geared and they couldn’t be happier! A great video that showcases a super skeptical beginning to now highly-trusted clients (& friends) of Phone Homes!

Ryan & Tracey Patterson:

  • Full-time IT Consultant & Full-time Teacher
  • Sydney, NSW.

Ryan & Tracey are yet another story of working full-time and not having enough time to find a positively-geared investment property. Living in Sydney they were searching for an investment property in South-East Queensland. Our property acquisition team eventually found them a perfect positively-geared property on the Sunshine Coast! Watch this interview now to see a real glimpse into the Phone Homes experience and working closely with our team!

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reviews

Recent
Client Reviews

Over 100+ Authentic 5-Star Client Reviews.

Lesley Durose Avatar
Lesley Durose
06/03/2023
I have never met a more deserving group of people to receive a high praise of accomplishment. From the start to the end of the processes of purchasing an investment property they have made it very painless and run smoothly. I would like to say a huge thank you to all the Team and especially to Ben and Amelia and Pamela for everything you have done for both myself and John
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Darren Barnett Avatar
Darren Barnett
06/11/2023
Geez, What a team to take on your financial future.We are 52-56. We commenced our journey with Phone Homes approximately 12 months ago. We have worked for over 35 years together with still owing a mortgage and wondering how we are going to progress into retirement. We have always wanted to get into the property market, but put our kids first. Since Ben and his amazing team have come on board, within 12 months, we are looking into buying our 3rd investment property. At first you are apprehensive with your first property, however you get to know the professionalism and knowledge that this team have in purchasing property, it’s a ‘no brainer’. We are looking at purchasing our third property and a closer date to a secure retirement. We don’t need to do anything further as we make money whilst we sleep and not work. BOTTOM LINE – the properties Jackson has purchased within the past 12 months have appreciated greatly. We are so stoked. Thank you to Ben and the team, you’re amazing!
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Karina Walton Avatar
Karina Walton
06/03/2023
When Ben from Phone Homes contacted us roughly 18 months we were a little skeptical. We agreed to an appointment and well the rest is history! Ben and the team from Phone Homes have changed our lives and we couldn’t be happier
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Jenelle Bissaker Avatar
Jenelle Bissaker
06/03/2023
After wanting to purchase an investment property for a long time it was timely that a team member from Phone Homes followed up a previous call with my husband . I agreed to an appointment with Ben even though I was quite skeptical saying “what have you got us into” ! After seeing & listening to Ben’s presentation, I started to feel more comfortable as we found him to be both professional and extremely knowledgeable and we felt we could trust him and his team to help us achieve what we hadn’t been able to . Once the process was underway , there was a bit of work involved on our part but the team were great at answering all of our questions and helping us through the tricky parts .Once Pamela had our finance all submitted and approved , things got moving with Jackson. He too was professional and a pleasure to deal with ,finding us a little gem close to Brisbane .We couldn’t be happier with our positively geared investment property and to have received our first deposit into our bank account. Thanks Heaps Ben , Jackson , Amelia , Pamela & all the Team Much appreciated Chris & Jenelle
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Justin Forge Avatar
Justin Forge
06/03/2020
Made contact with phone homes to look at my options, not only were they very efficient and professional/experienced before we discussed property’s they were already trying to ad value and service by instantly getting me a better rate on my current property. Within 30min conversation they were able to reduce my interest rate by over 2% which will save me thousands in the coming years and put togeather a strategy to purchase my next property. Thank you so very much.
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Karen Anderson Avatar
Karen Anderson
06/01/2024
Great customer service, would highly recommend anyone wanting to purchase an investment property to use Phone Homes.
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Kirk Pilgrim Avatar
Kirk Pilgrim
06/03/2023
Our experience with phone homes has been made so easy with the exceptional service and great advice by the professional and down to earth team. We would highly recommend the team if you would like an investment property. Cheers Thanks for all your help 👍👍😀
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Scotty Misseninaction Avatar
Scotty Misseninaction
06/03/2022
I work away a lot and the thought of owning an investment property and finding someone reputable to manage it, seemed way too difficult and time consuming. I didn’t have the patience or ambition to contemplate a second property. That was before I discovered PhoneHomes. These guys do all the hard work, so that you don’t have to. And I mean everything. I barely had to lift a finger. From finding the right property, and finding the right tenants. And the bonus is, it’s all positive geared. Which means that you get more money in your pocket. I’m certainly looking forward to my second investment property, with the help of these guys.
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Shane Sharp Avatar
Shane Sharp
06/08/2023
We just purchased our first investment property with Phonehomes. It has been a whirlwind ride! It had gone from an initial phonecall to settlement in less than two months. Ben, Pamela, Amelia and Jackson were able to answer all of our questions and put our nerves at ease throughout the the process.Everything happened so quickly. Thanks again guys and look forward to continuing to work with you.
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Shirin Digital Avatar
Shirin Digital
06/03/2019
Very helpful team from start to finish. Thank you for all the help and support along the way. Ben was especially efficient in the way he dealt with every step of the process. Highly recommended team and property investment service! 🙂
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Megan Clarke Avatar
Megan Clarke
06/05/2023
Quick but much needed shout out to Phone Homes for their support and help purchasing an investment property. The staff have been amazing, great communicators, trustworthy and professional. I predominantly dealt with Ben and Amelia and cannot say thank-you enough. Really was a simple and easy process because of your knowledge and guidance. You made the process easy
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Dan Crawford Avatar
Dan Crawford
06/03/2018
Ben gave an outstanding service and is a really down to earth guy. Would highly recommend him to anyone looking to purchase property
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KirkFanning Avatar
KirkFanning
06/03/2020
After one quick chat with the Jackson (and Ben?) I was given advice that has resulted in a yearly saving of $1960 off my mortgage. Both fellas were very well informed and offered sound advice. Highly recommend.
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S Schueren Avatar
S Schueren
06/03/2022
PhoneHomes – This is a company that provide a Unique service for people that need help with property investments. Alot of people struggle for a variety reasons why they fall by the wayside in trying to purchase an investment property, some examples; inability to locate positive geared property, purchased negative geared property in areas with no substantial organic growth (Note: I was one of these people, yes I tried but didn’t achieve my Goal) or bought a property with the intention to renovate but due to time & knowledge factors the end goal was never achieved. This is where PhoneHomes shine, I was sceptical at first but after mths of procrastination I decided to make contact & setup a mtg with Ben who convinced me that it was the right decision & yes I wish I had committed 12 – 18mths earlier. Their processes are simple but efficient when sourcing the properties, they have an exhaustive property buying checklist where at least 90% of the criteria must be met otherwise they walk away, its all about the figures with no emotional attachment. If the figures stack up like ie rental return, low vacancy rates, infrastructure government spending, housing shortages etc. then its an area they will target with confidence. The best part of the PhoneHomes service I found is how professional & friendly they are with their members, they take care in making the whole investment a pleasurable experience by providing a Complete End to End Service. They provide the resources like the Finance people, the Solicitors, you are assigned a dedicated PA & they have an Open door policy that you can contact anytime if you have questions or issues you require answers to, they just hold your hand throughout & you can sit back and relax. I’m like many of PhoneHomes satisfied clients, if you are looking for a No fuss service with all of the Bells & whistles then I thoroughly Recommend these guys. Thank you Ben & team, Keep up the Excellent service, I’m looking to my next investment. 😊
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John Coventry Avatar
John Coventry
06/03/2023
We were looking to invest in an established home until we were contacted by Phone Homes. Ben patiently explained the benefits of building a new home as opposed to buying an existing one and we signed up that night! The process has been amazing; the way the team navigated the unexpected COVID-related lockdowns and other COVID- related obstacles to minimise delays is a credit to them all! We encountered severe weather events, building material shortages and delays, limited availability of tradesmen due to many of them chasing government grants for home renovators v building new homes and the list goes on. In spite of all the things that were beyond their control, Ben, Jackson, Amelia and Co. maintained a professional and calm response and steered us through to an awesome outcome! Their industry contacts are invaluable! We engaged their recommended insurance broker, building inspector and property manager who has swiftly secured new tenants and a brand new lease that was signed yesterday and we couldn’t be happier! We are so thrilled and are already talking about doing it all again!! We’re hooked!! Thanks team!! 🙂
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Julie Bellingham Avatar
Julie Bellingham
06/03/2023
Easy to deal with. Excellent communication. Thank you.
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Haydn Dear Avatar
Haydn Dear
06/03/2023
We’ve been wanting to purchase an investment property for some time before a member from Phone homes called one day out of the blue. We were asked to listen to a Presentation with Ben to give us an insight into how Phone Homes can help us to achieve one our biggest goals in life, to finally own our own investment property and give us the financial security we were after. Once the process began, the team from Phone Homes made the whole process look easy. From our first appointment with Amelia gathering all our financial and other relevant information, to having Pamela put us in a better financial position ready for the investment property. It wasn’t long before we finally got the call from Jackson that a suitable and very promising property had been found for us in SA. 12mths on and we’ve now finally secured our property, not to mention the efforts Ben went to make this all happen. I couldn’t begin to think what he had to do to secure the price we were given 12mths prior and to get all of this over the line. What made it even better is the value of the property has already increased before the build has begun. We can’t thank the team at Phone Homes enough for what they have done for us. Investment Properties can usually take a lot of your time up, not to mention the amount of paperwork you would have to do yourself. Phone Home takes care of all of this and makes the whole process smooth and easy. If you ever needed to talk or discuss anything with any team member, they are only a call, text or email away and respond as soon as they can. We can’t recommend Phone Homes highly enough to anyone looking to get into the Property Investment market. Do yourself a favour and speak with Phone Homes to secure a positively geared investment property, giving you security for the future, extra income and a better financial position. Thanks again Ben, Amelia, Jackson and Pamela and we look forward to working with you again to secure our 2nd investment property soon. Haydn and Bec
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Fletcher Kirkman Avatar
Fletcher Kirkman
06/03/2020
Loved the service & knowledge that the team provided me. Really made for an easy process, if I could give more than 5 stars I would!
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Richard Powell Avatar
Richard Powell
06/07/2023
Thank you to Phone Homes especially Ben, Jackson and Amelia for helping us with the purchase of our first investment property. Like others we were a bit apprehensive at first as it was all done over the phone and via zoom. The process took longer than we thought due to the pandemic, shortage of building material, contractors and inclement weather but they kept us up to date every step of the way. Without getting a call from Phone Homes we probably wouldn’t of taken that step into buying an investment property. Highly recommend Phone Homes. Lauren and Richard
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Simon Finch Avatar
Simon Finch
06/10/2023
Ben, Jackson & all the team at Phone Homes are amazing people. They found us an absolute gem of a property in South East Queensland, and then had all the help, processes and systems to make the purchase simple. The journey doesn’t end with the property purchase, the PH team provides support & help with on going property management, tenant location & taxation. We will be back for more. Thanks Ben.
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Verdé Avatar
Verdé
06/03/2020
Amazing team to deal with, knowledgable, professional and highly recommended.
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